FAQ
You ask - We got answers
Welcome to our Frequently Asked Questions section.
Here you will find clear and concise answers to the most common questions about our products, services, and processes. We aim to provide you with quick guidance and transparent information to support you in the best possible way.
About Webasto
Webasto supplies solutions for multiple mobility sectors, including passenger cars, commercial vehicles, buses, marine, and recreational vehicles. Applications range from comfort and thermal management to vehicle-specific system integration.
Webasto’s portfolio includes roof systems, heating solutions, and thermal management technologies. These are available as complete systems or components for conventional, hybrid, and electric vehicles.
Webasto operates globally with development and production locations across key markets. The company collaborates with vehicle manufacturers and partners on platform-specific system solutions.
Working with Webasto (B2B & Partnerships)
Companies interested in cooperating with Webasto should contact the Webasto representative in their region. Contact details are available via the Webasto locations overview.
Access to Webasto online platforms is managed through your Webasto contact person. Please contact your responsible Webasto representative for registration and system access.
Requests related to partnerships, sponsorships, or collaborations are reviewed by the responsible Webasto departments. Please submit your inquiry via the appropriate Webasto contact channels.
For cooperation or influencer inquiries, please contact: social.media@webasto.com
Products, Solutions & Availability
Authorized Webasto dealers and installers can be found using the Webasto Dealer Locator.
Availability and installation options depend on the vehicle type and local partners.
Webasto products are distributed through authorized dealers and regional sales organizations.
Depending on the product and market, the Dealer Locator or Webasto locations overview provides the appropriate contact.
Pricing and delivery times depend on the specific product and region.
For accurate information, please contact an authorized Webasto dealer or your regional Webasto contact.
Support, Service & Lifecycle
Technical documentation and product support are available through Webasto systems and authorized service partners. To find a service partner, please use our Dealer Locator.
Spare parts information and availability are provided through authorized Webasto dealers.
They can also advise on compatibility and ordering options.
Warranty claims and service-related concerns are handled by authorized Webasto partners. They can assess the case and initiate the appropriate process.
Authorized partners can be found via our Dealer Locator.
Product Scope & Support Information
Webasto’s charging business has been transferred to Ampure Charging. Support for charging and wallbox products is therefore provided by Ampure Charging.
Please contact: service.eu@ampure.com
Webasto discontinued its aftermarket sunroof retrofit business. Roof systems are now supplied exclusively as original equipment installed by vehicle manufacturers.
For factory-installed roof systems, please contact the respective vehicle manufacturer or authorized service partners.
Contact & Careers
All current job opportunities at Webasto are published on the official Webasto job portal. Applicants can search and apply online by filtering positions by location, career level, and job type.
All Webasto locations, subsidiaries, and regional contacts are available via the interactive map.